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Mawa Sweets – Privacy Policy

Mawa Sweets understands the need for protecting the privacy rights of its users and respects their right to privacy under the Australian Privacy Principles contained in the Australian Privacy Act 1988. We are compliant with all the Act’s requirements during the collection, handling, and any disclosure of user’s personal information. This privacy policy describes how personal information is used within the Mawa Sweets website and possibly by its employees and affiliates.

What is Personal Information?

Personal Information is defined as any information that can uniquely and reasonably identify an individual. This is as per the Section 6 of the Privacy Act 1988.

When does this privacy policy apply?

This privacy policy applies to whoever is using www.mawasweets.com. By browsing the website, placing orders, or by subscribing to our communications, you agree to our Privacy Policy and the Terms and Conditions. If you have concerns or if do not agree to the Privacy Policy or the Terms and Conditions, we request you to kindly stop all transactions and further usage of this website.

What personal information do we collect?

We only collect whatever is essential to perform the necessary actions. Based on the various features like online ordering, preference suggestions, communications, online payments, and delivery of products, the following information may be collected from the users –

  • Full name
  • Mailing or physical address
  • Email ID
  • Telephone number
  • Date of birth
  • Previous order information
  • Credit card details
  • Any other additional information necessary to deliver the required services

The following non-identifiable information may be automatically recorded by our servers –

  • Computer’s IP address
  • Browser details
  • Browsing activity on our website
  • Time spent on our site, dates of access, and other statistics

How do we collect this information, and how long is it retained?

Most of the information is collected directly from the user when they fill in the details either during sign-up or ordering. Certain others are collected when the user is browsing our website via cookies.

The data is retained only as long as stipulated by the laws or until the user deletes their information.

How do we use this information?

We use the information only to process your order, provide suggestions, or for communications. We also share this information with other affiliates only to fulfil your order and not for any other reason. Our employees have access to this information only on a need-to-know basis and are bound by our privacy, protection, and confidentiality regulations.

How do I correct, update, or report a breach?

Please reach out to our support team through the Contact Us link, and we will assist you with any concerns you may have regarding the Privacy Policy.